Purchase Policy
How to Obtain KeepStreams Software
KeepStreams software can only be obtained through our official website. We are committed to providing our customers with the best possible products, and therefore, we offer a "try before you buy" policy.
We encourage you to take advantage of our free trial to download the software and fully experience its features. This trial period will give you ample time to determine if KeepStreams meets your needs.
Free Trial
To allow you to fully experience the features of KeepStreams software, we offer a 30-day free trial. During the trial period, you can fully evaluate the software's performance.
Purchase Terms
To continue using KeepStreams software after the free trial period, you will need to upgrade to a paid version.
Paid Version Options
KeepStreams offers a variety of products to meet your needs:
- Individual Products: Over 40 products specializing in specific features.
- KeepStreams Suite ALL-in-One: An all-in-one product with access to all features.
Each product offers various subscription plans, including monthly, annual, and perpetual licenses.
Payment Methods
The following credit cards are accepted for payment of KeepStreams products:
- AMERICAN EXPRESS
- VISA
- MasterCard
- UnionPay
Refund Policy
We offer a refund policy for customers who purchase a paid version of KeepStreams software.
Refund Period:- Monthly and annual plans: 7 days from the purchase date
- Lifetime plan: 14 days from the purchase date
Eligible for Refund:- Incorrect plan purchase: If you mistakenly purchased the same plan you previously purchased.
- Incorrect product purchase: If you purchased the wrong product and purchased the correct product within the refund period.
- Incorrect automatic renewal charges: If you continue to be charged even though you canceled the auto-renewal service before the renewal date.
- Technical issues: If the purchased product has technical issues and a solution has not been provided within 30 days.
Not eligible for refund:- Change of mind: If you change your mind about our products or plans.
- Failure to exchange within the return period: If you purchased the wrong plan and did not apply for an exchange within the return period.
- Refund period expired: If you request a refund but the refund period for the purchased product has expired.
- Failure to read product description: If you are not satisfied with the product's features or compatibility because you did not read the product description before purchasing.
- Refusal to cooperate with support: If you experience an insurmountable technical issue while using our product but refuse to share additional information or cooperate with our support team.
- Unsatisfaction due to download limits: If you are not satisfied with our product because you were unaware of the daily and weekly download limits for videos and music.
Cancellation Policy
You can cancel or suspend your monthly or annual subscription to KeepStreams at any time.
Cancellation/Suspension Procedures:- Through your My Page: Log in to your registered account and cancel or suspend your subscription from My Page.
- Contacting customer support: Please contact customer support by email.
Fees Associated with Cancellation or Suspension:- Current month's fee: The already paid fee for the current month will not be refunded.
- Fees for the following month and beyond: No fees will be charged from the month following the completion of the cancellation or suspension procedure.